Follow Us :
24/7 Support
Company

Get to know Erge Asia โ€” your international logistics partner.

About Erge Asia
Services & Features

Complete international shipping services for personal and business needs.

All the tools you need in one integrated ecosystem.

REST API integration for real-time tracking and automatic label creation.

All services Explore all features Start Integration
Information

Guides, articles, and resources for international shipping.

View all articles
ERGE ASIA
Log InSign Up Free
Home
Language
Shipping Guide

A Guide to Shipping Goods
Overseas

Everything you need to know about sending your first shipment with Erge Asia! Our comprehensive guide walks you through the steps to start shipping goods overseas.

Packaging
Labeling
Weight
195+ Countries
Packaging

Goods Packaging Guide

During international shipping, your documents or packages pass through the Erge Asia network involving various facilities, personnel, vehicles, and aircraft. Proper, secure packaging minimizes the risk of damage and ensures goods arrive in perfect condition.

Although Erge Asia is committed to handling every shipment with care, it's important to remember that the primary responsibility for ensuring proper packaging rests with the sender. Make sure packaging meets international standards to keep goods safe and intact in transit.

1

Determine the weight and shape of your shipment first to choose the right external packaging. Heavier shipments need stronger packaging, such as durable boxes or double-layered packing, to ensure safety during shipping.

Wrong
Wrong

Using thin cardboard for heavy items increases the risk of damage during shipping because the structure can't bear the load well.

Correct
Correct

Use a box made of strong, durable material to keep items safe during shipping, and make sure items are arranged neatly inside the box.

2

For odd-sized shipments, choose a box that comfortably fits your item, with enough extra space for internal packing material. This empty space is important to prevent shifting and protect items during shipping.

Wrong
Wrong

Using a box that's too small or the wrong size for an odd-shaped item, making it hard to pack safely and risking damage during shipping.

Correct
Correct

Use an appropriately sized box with adequate extra space for protective cushioning. Make sure items are arranged neatly inside the box so they stay stable and safe during shipping.

3

Extra protection for your shipment: secure packaging for valuable, fragile, and breakable items.

Correct
Correct

For more valuable shipments, you may want to take extra initiative and wrap your items using 3 types of packing material (Thermal Ice Gel + Bubble Wrap) & (Wrapping) for added protection.

Wrong
Wrong

Likewise, for more fragile shipments, it's advisable to take extra precautions to protect the weak points of your items. Do not use damaged / used / thin boxes.

Labeling

Airwaybill Labeling Guide

In international shipping, correct labeling and attaching the receipt or airwaybill is crucial to ensure a smooth shipping process. Make sure you attach the shipping label clearly on the outside of the packaging for easy identification and tracking.

1

Ensure Complete Details

Include complete information such as the recipient's name, shipping address, contact number, and postal code. Don't forget to clearly include the sender's details.

2

Place the Label in the Right Position

Attach the receipt or airwaybill in an easily visible area not covered by other packaging elements. The ideal position is on the top or the most visible side of the packaging.

3

Use Special Labels

For shipments that need special attention (e.g., fragile items), be sure to include labels such as "Fragile" or "Handle with Care" so the shipment receives extra careful handling.

4

Ensure the Tracking Code Is Clearly Readable

Make sure the tracking code or airwaybill number is clearly readable. This makes it easy for you and the recipient to track the shipment status.

Visual Labeling Guide

1
Labeling 1

Remove / cover any old labels stuck on the package to avoid mis-routing / wrong delivery.

2
Labeling 2

Attach your shipping label (Erge Asia air waybill) on top of the box for easy reference.

3
Labeling 3

It's recommended to cover the shipping label / (Erge Asia air waybill) with transparent plastic.

Weight

Goods Weight Calculation Guide

International shipping often presents its own challenges regarding shipment weight calculation. This is due to the differing rules between domestic and international shipping.

1

Actual Weight

Actual weight is the shipment weight measured using a scale. Make sure this weight is measured with an accurate instrument to avoid errors.

2

Volumetric Weight

Volumetric weight is calculated from the shipment's dimensions (length, width, height) using the international standard formula. If volumetric weight is greater than actual weight, the volumetric weight is used to calculate the shipping cost.

(Length ร— Width ร— Height) รท 5000 (in cm)
3

Airline and Logistics Policies

Erge Asia follows airline policies regarding minimum and maximum weight. It's important to understand these differences so your shipment meets the standards.

4

Efficient Packaging

Excessive packaging can increase volumetric weight. Use appropriate packaging to protect items without significantly increasing dimensions.

5

Agreement with the Shipping Service

Discuss the estimated weight with Erge Asia to minimize errors or extra costs. Some services also offer weight-adjustment options to make things easier for customers.

Actual Weight / Scale Weight

Actual Weight / Scale Weight

The general international shipping rule for scale weight is that if the weight exceeds the base weight, the next weight tier is charged.

Dimensional Weight / Volumetric Weight

Dimensional Weight / Volumetric Weight

Dimensional weight applies to international shipping, taken from airline regulations, with the calculation formula L ร— W ร— H รท 5,000 = ...kg.

HomeRates
ChatAccount
ERGE ASIA
AI CS AssistantOnline 24/7

Loading chat...

AI Powered © Erge Digital (ErDig)